Melissa Kayle

Melissa Kayle has a diverse work experience in customer service and support roles. Melissa started their career at Z57 Inc. in 2004 as an Account Manager, where they sold internet traffic and marketing products to existing customers and conducted consultations for product upgrades. Melissa then worked at ProFlowers in 2008 as a Customer Service Representative, where they provided floral ecommerce support. In 2009, they joined Pro Specialties Group as a Corporate Support Rep, assisting customers with ordering and receiving projects. From 2010 to 2016, Melissa worked at Phone.com as a Customer Service Manager, overseeing a 25-person call center and implementing strategies to improve the new hire program. Melissa then joined DMV.ORG in 2016 as a Customer Care Manager, managing a customer service team and implementing strategies to improve the customer support system. Currently, Melissa is working at Follow Up Boss as a Product Support Expert.

Melissa Kayle's education history includes attending Miramar College, although the specific start and end years are unknown. The degree name and field of study are also not provided. In addition to their college education, Melissa has obtained several certifications. In April 2020, they completed the Fear Free Shelters Certificate of Completion offered by Fear Free LLC. In July 2018, they completed the Leadership Foundations program provided by LinkedIn.