Tam le

Tam Le currently serves as the Operations Lead at Foody since May 2021. Prior to this role, Tam held the position of Operations Manager at LOGIVAN from March 2019 to January 2021, where significant improvements in logistics processes and a focus on data-driven decision-making were implemented. Tam also served as a QA/QC Manager, successfully standardizing quality assurance processes and maintaining a zero attrition rate. Previous experience includes QA Supervisor at transcosmos Vietnam Co., Ltd, achieving a 95% target in project CSAT and quality scores, as well as a Customer Service Team Lead role at CÔNG TY CỔ PHẦN ĐẦU TƯ THẾ GIỚI DI ĐỘNG, managing a team of 20 agents. Earlier roles include Data Analyst at Officience and a sales consultant at Hospitality Marketing Concepts. Tam holds a Bachelor's degree in Biotechnology from Ho Chi Minh City University of Science (HCMUS).