Andrea Arredondo

Andrea Arredondo currently serves as the Contact Center Manager at Foothill Federal Credit Union, a position held since March 2019. Prior to this role, Andrea worked at Bank of America from June 2008 to August 2018, where the last position was Vice President and Senior Operations Manager. During this tenure, Andrea led a team of ten customer service advocates in social media servicing, addressing customer inquiries through Facebook Messenger and Twitter, and collaborated with the Enterprise Media Relations Team on media-related concerns from 2015 to 2018.