Ammar A. Mahmoud

Ammar A. Mahmoud is a seasoned professional with extensive experience in customer success and technical support. Currently serving as a Senior Customer Success Manager at Forescout Technologies Inc. since October 2023, Ammar focuses on enhancing client relationships and ensuring optimal utilization of solutions in the META region. Prior experience includes a role as Customer Success Manager at Confiz, where Ammar managed over 20 customer accounts, significantly improving retention and satisfaction rates. Earlier roles at Microsoft included Sr. Business Analyst and Customer Success Manager, providing Premier Services and managing key client initiatives. Additional experience spans positions such as Service Delivery Manager, Duty Manager at a Technical Support Centre, Operations Manager in real estate, and Field Services Engineer at Bank of America. Ammar's educational background includes an Associate of Arts degree from Central Piedmont Community College and attendance at Al Rashidiya School.