Robin Harmotto has over three decades of experience in customer service and managerial roles across various industries. Currently serving as a Manager at Formativ Health since July 2019, Robin previously worked as an Independent Insurance Agent at Aflac from May 2016 to July 2019. Prior to these roles, Robin spent over 24 years at Citi, holding positions as Customer Service Manager and Customer Service Director, where responsibilities included overseeing daily operations in a customer service call center that encompassed multiple departments related to consumer and business credit cards, retention, new customer activations, and internet servicing.
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