Paul Glushak

Paul Glushak has a diverse work experience, starting with their current role as a Tech Support Team Lead at Forter since January 2023. Prior to this, they worked as a Technical Support Specialist at Forter from December 2021 to December 2022.

Before joining Forter, Paul worked at Syte as a Technical Support Engineer from October 2020 to December 2021. Their responsibilities included handling investigation, escalation, and resolution of integration and production issues with worldwide customers. Paul also developed tools to aid the support team's daily tasks.

From December 2019 to August 2020, Paul worked as a Tier 3 Support Engineer at Yotpo, handling escalated tickets and collaborating with the R&D and product teams to resolve customer issues. Paul also found and implemented custom solutions for customers and performed manual QA of new features. Earlier at Yotpo, they served as a Wordpress Plugin Developer from March 2019 to June 2020 and as a Tier 2 Support Engineer from December 2017 to December 2019. In the latter role, they solved complex issues for customers, served as an integrations SME, and took ownership of the Yotpo Wordpress plugin.

Paul's earlier experiences include working as Technical Support at Appsee from October 2016 to November 2017, Information Systems Coordinator at Central Bottling Company group ltd from May 2012 to September 2016, and IT Technician at the Municipality of Yeroham from September 2010 to February 2012. Paul also served as a Blackhawk Mechanic in the Israeli Air Force from an unspecified period in 2009 to 2010.

Paul Glushak attended Air Force Technological College from 2004 to 2009, although the degree and field of study are unknown. In 2016, they enrolled in freeCodeCamp and obtained a Full Stack Web Development Certification, specializing in computer software engineering.