Account Manager

This position is responsible for generating revenue from our existing customer base.  This occurs by closing additional business sales and renewing existing strategic accounts. Strategic accounts are large accounts critical to the organization. Specific duties include identifying and properly qualifying business opportunities, preparing formal proposals, leading negotiations, and overcoming objections to close sales and renewals. Individuals in this role need to maintain a strong knowledge of offered solutions while providing accurate sales forecasts in a consistent manner. 

WHAT YOU'LL DO

• Build strong relationships with key stakeholders at our Strategic Accounts, including electronic interactions, telephone calls, and in-person meetings. 
• Schedule and present Quarterly Business Reviews to key stakeholders at our Strategic Accounts. 
• Build internal alignment and action plan to address any issues that may impede renewal and/or additional sales within the Strategic Accounts.  
• Follow up on leads and inbound requests from the Strategic Accounts. 
• Identify and properly qualify business opportunities for additional business within the Strategic Accounts. 
• Determine customer needs and apply a product and services offering in an effective manner. 
• Lead negotiations, coordinate complex decision-making process, and overcome objections to closure. 
• Assist in determining sales strategies and goals for products and services. 
• Assist in evaluating product and service offerings in terms of customer needs. 
• Other duties as assigned. 

QUALIFICATIONS

• Bachelor’s degree required 
• Experience selling software/technology solutions preferred 
• Excellent written and verbal communication skills 
• Strong organization and time management skills with the ability to manage competing priorities 
• Demonstrated ability to problem solve and negotiate with emphasis on closing the sale