Nicholas Ciaramitaro

Nicholas Ciaramitaro has a diverse work experience in various roles within multiple companies. Nicholas began their career at The Kraft Heinz Company, where they worked as an EDI Business Analyst and later as a Senior Transportation Analyst. In these roles, they managed outbound transportation, sourced capacity, optimized carrier network, and increased overall EDI compliance. Nicholas then joined Genpact as a Lead in Transportation Service Execution, where they contributed to the company's operations with Kraft Heinz. Currently, they are employed at FourKites, Inc. and has held multiple positions, including Customer Success Manager, Senior Customer Success Manager, Senior Technical Account Manager, Manager of Customer Success, and Manager of Professional Services. In their current role, they lead a global team, develops and executes professional services functions, and revolutionizes the customer journey through enhanced specialization of the Technical Account Management team. Overall, Nicholas has demonstrated expertise in customer success, technical account management, transportation, and EDI.

Nicholas Ciaramitaro earned a Bachelor of Business Administration (B.B.A.) degree in Global Supply Chain Management from Wayne State University, which they attended from 2014 to 2016. In addition to their formal education, they obtained certifications in Python Data Structures and Programming for Everybody (Getting Started with Python) from Coursera in August 2020 and July 2020 respectively.