Sheldon Manickam, CSM®

Sheldon Manickam, CSM® has over 8 years of experience in the customer success and operations field. Sheldon began their career in 2012 as a Project Coordinator for Crimson Interactive. In 2014, they moved to Konica Minolta Marketing Services as a Team Lead. In 2020, they joined Equinox Labs as an Assistant Manager - Client Relationship. In 2021, they were promoted to Manager - Customer Success & Operations at digihealth_in. Most recently, they were appointed Senior Director - Customer Success & Analytics at Foxtale in 2022.

Sheldon Manickam, CSM® has an education history that includes a Master of Business Administration - MBA in Operations Management from ITM Group of Institutions (2014-2017), a Bachelor of Commerce - BCom in Business/Commerce, General from St. Andrew's College of Arts, Science and Commerce (2008-2011), a Bachelor's degree in Business/Commerce, General from R. D. National College (2006-2008), and Don Bosco High School, Borivali Mumbai (1996-2006).