Carlos Chacón

Carlos Chacón's work experience begins in 2006 at Equifax, where they held various positions including Dispute Department Agent, Fraud Department Agent, Quality Controller Agent, Customer Service Agent via Email, and Spanish Call Center Agent. During their time at Equifax, they gained skills in data processing, information analysis, fraud analysis, customer service, and team management.

In 2010, Chacón joined Project Resources Group, Inc. as a Technical Support and Quality Assurance specialist. In this role, they provided outbound technical support calls in the United States and was responsible for reviewing and updating quality information for various processes.

From 2013 to 2017, Chacón worked at National Instruments as an IT Technical Leader - Enterprise Desktop Systems Specialist II. Carlos provided 1st and 2nd level system administration support to employees, affiliates, partners, and contractors globally. Their expertise included knowledge of server, desktop/laptop operating systems, and hardware and software diagnostics with Dell and Lenovo suppliers.

Since 2017, Chacón has been working at Fragomen as the Desktop Support Team Lead. Further details about their role are not provided.

Carlos Chacón obtained a Bachelor's degree in Systems Engineering from 2006 to 2012 at the Universidad Latina de Costa Rica. In addition, in 2010, they pursued a course in IT Essentials at the same institution, specializing in Information Technology.