Susana Afonso

Customer Service Supervisor at Fragrancex

Susana Afonso is an experienced professional in customer service and corporate communications, currently serving as Customer Service Supervisor at FragranceX.com since February 2021, following a role as Customer Service Specialist. Prior experience includes working as a Corporate Communications Specialist at Fort Myer Construction Corporation and a Concur Implementation & Administrator at Infineon Technologies. Susana began the career at Accenture as a Financial Analyst, contributing to the NOKIA/Microsoft Mobile project by creating monthly reports and conducting audits. Academic credentials include a Master of Arts in Professional and Business Communication from La Salle University and a Bachelor's degree in International Relations from Universidade do Minho.

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