Joe D.

Joe D. has a diverse work experience spanning over 20 years. Joe currently holds the position of Director of Information Technology at Franklin Empire Inc., where they oversee all IT operations and manages IT projects. Prior to this, Joe worked as an IT Manager at Lavery Avocats and as an Operations Manager at Damcom S.A.R.L, where they implemented policies and improved performance metrics. Joe also has experience as an IT Analyst at Cogeco Connexion and as a Helpdesk Specialist at TELUS Mobility. Joe's career began as a Data Process Operator at Bank Audi and as a Wiring-Assembly personnel at ACS - Avianco Communication Solution.

Joe D. has a Bachelor's Degree in Information Management from Lebanese Canadian University, which they obtained from 2007 to 2010. Prior to that, they completed a CCNA-CCNP certification in Computer Systems Networking and Telecommunications from AUT American University of Technology from 2001 to 2002. Before joining AUT, Joe D. acquired a Superior Technician degree in Electrical and Electronics Engineering from Sagesse College from 1998 to 2001.

In addition to their formal education, Joe D. has obtained several certifications. In 2016, they received an ITIL Certification. In 2016 and 2017, they obtained the Manager and Supervisor Certification from Courses For Success, as well as certifications in Business Analysis, Fundamentals of Business Analysis, Project Management for The Business Analyst, and SQL from Udemy. Joe D. also possesses CCNA (Cisco Certification) and CCNP (Cisco Certification), although the specific details and dates of these certifications are unavailable.

Recently, in 2022, Joe D. has participated in the AWS Disaster Recovery Immersion Day program conducted by Amazon Web Services (AWS), and they have completed the McGill Personal Finance Essentials course offered by McGill University - Desautels Faculty of Management.