Clémence M.

Clémence M. has a diverse work experience spanning multiple industries. Clémence has worked as a Head of Acquisition at Franklin Pet Food since 2023, responsible for CRM and loyalty programs since 2022. Prior to that, they were responsible for CRM and customer loyalty at SIMONE PERELE SAS from 2020 to 2022, where they managed customer lifecycle, database management, and loyalty programs. Before that, Clémence worked as a CRM 360° Operations Manager at 1000mercis Group, where they developed and implemented strategic multichannel plans and customer lifecycle strategies. Additionally, they have experience as an E-store Manager at The Other Store - The OZ, an Assistant Category Manager at Henkel, a Marketing Assistant and Instore Communication Coordinator at Carrefour, and a Sales Consultant at Nestlé Nespresso. Clémence has a strong background in CRM, loyalty programs, database management, and customer lifecycle management.

Clémence M. completed their education from 2002 to 2010 at Saint Jean Hulst, where they earned a baccalauréat Scientifique degree with a mention Assez Bien. Clémence then pursued further studies at the IÉSEG School of Management from 2011 to 2016. During this time, they earned a Master's degree in Accounting and Business/Management. In 2014, they briefly attended the Indian Institute of Foreign Trade to pursue another Master's degree, although the specific field of study is not provided.