Sandy Rogers

Sandy Rogers has extensive work experience in various industries. Sandy worked at FranklinCovey as the Global Practice Leader, Customer Loyalty, where they assisted multi-unit operators in different sectors to accelerate growth by engaging frontline employees to increase customer loyalty. Sandy also implemented a Net Promoter System in partnership with Fred Reichheld to drive revenue growth. Prior to that, they served as an Advisor to the Board at Advance Auto Parts. Sandy spent 14 years at Enterprise Rent-A-Car, holding positions such as SVP Corporate Strategy, where they led the team responsible for developing a system to measure and improve customer service across all branches. This work at Enterprise contributed to the creation of the NPS (Net Promoter System) by Fred Reichheld. Sandy also held roles as VP/General Manager and VP Marketing at Enterprise. Earlier in their career, they worked as a Solutions Marketing Manager at Apple Computer, Inc. and in Brand Management at Procter & Gamble.

Sandy Rogers attended Duke University from 1980 to 1984, where they earned an AB degree in Political Science. Later, from 1987 to 1989, Sandy pursued an MBA degree at Harvard Business School.