Khalil Lalany has a diverse work experience in the field of technology and support services. Khalil recently worked at the Fraser Health Authority as an Incident Management Lead, Service Operations and previously served as a Senior Business Analyst. Prior to that, Khalil worked at ISM Canada, where they held various roles, including Manager, Support Services - Deskside, A/Manager, Support Services - Service Desk, Tier 1.5 Support Analyst, Service Desk Agent, and Supervisor, Support Services - Service Desk. Khalil also had roles at Fraser Health Authority as a Service Desk Agent and at Shaw Communications as a Senior Technical Support Representative and Technical Support Representative. Overall, Khalil has extensive experience in support services and technology management.
Khalil Lalany has a Computer Information System Diploma from Douglas College. Khalil also has a Diploma in Computer Information Systems from the same college. Additionally, they have obtained a certification in ITIL Foundation v3 from Loyalist Certification Services.
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