Josh Stephens

Josh Stephens is a seasoned professional specializing in payments processing and fraud management. Currently serving as the Payments Processing & Fraud Manager at Frasers Group since August 2021, Josh leads initiatives to enhance fraud prevention and detection processes, ensuring compliance with security standards and regulatory requirements. Previous roles at Frasers Group include Senior Payments & Fraud Analyst, where responsibilities mirrored current duties. Before joining Frasers Group, Josh gained valuable experience at Experian from September 2012 to August 2021, working as a Fraud Resolution Specialist and Customer Service Representative, further solidifying expertise in card-based payment processes and fraud risk management.