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Jessica Smith

Senior Windows Administrator at Free Alliance

Jessica Smith is a Configuration Manager at SOSi since February 2024, previously serving as a Senior System Engineer at Oasis Systems LLC from October 2020 to April 2024. In this role, Jessica documented verification of Requirements Matrix and created a Systems Engineering database for tracking system requirements. Prior experience includes a Senior Windows Administrator position at FreeAlliance.com LLC, providing executive interfaces for project issues and performing system updates, as well as a Cloud Support Engineer role at Leidos, offering Tier II support for Azure and AWS. Earlier positions involved helpdesk support at IndraSoft, Inc. and DISA, and as a Senior Information Technology Specialist in the Alabama Army National Guard, where Jessica was responsible for IT management and security. Educational pursuits include studies at Western Governors University, Troy University, and ongoing courses through Coursera.

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