Anupam Chauhan

Anupam Chauhan has over 13 years of work experience in collections, risk assessment and customer service. In 2022, they joined FREED as Manager - Customer Service. Anupam also joined Faircent.com in the same year as Zonal Collection Manager - North, where they were responsible for controlling roll rates and recovery of overdues from the delinquent pool. In 2020, they were Senior Manager - Collections (Digital Lending) at Lendbox - Transactree Technologies Pvt. Ltd., where they were responsible for managing end-to-end collections for the unsecured lending business. In 2019, they were Collections Manager (Digital Lending) at Repegon Technology Private Limited, where they were responsible for planning, structuring, leading, and managing the collections of instant digital personal loan portfolio. In 2018, they were Area Collections Manager (HL/LAP) at BAJAJ HOUSING FINANCE LIMITED, where they were responsible for handling the collections of rural secured portfolio. In 2016, they were Area Collections Manager (Commercial Vehicles) at IIFL (India Infoline Group), where they were responsible for leading and managing the team of In-house field collection executives. In 2015, they were Collections Manager (Group & Individual Loans) at Janalakshmi Financial Services Pvt. Ltd., where they were responsible for handling collections for bucket 0 till write off. In 2013, they were Collections Manager (LAP/SME/PL/TW/UC) at Fullerton India Credit Company Ltd., where they were responsible for handling 30+DPD portfolio of Delhi & NCR. In 2010, they were Collections Manager (LAP/HL/PL/SME/TW/AUTO) at Omega Business Solutions Pvt. Ltd., where they were responsible for managing Regional Branch Office setup for North in New Delhi. Finally, in 2007, they were Manager - Risk Containment Unit at Indiabulls Group, where they were responsible for pre disbursal and post disbursal sampling.

Anupam Chauhan completed a Post Graduate Diploma in Electronic Journalism from Jamia Millia Islamia in 2003. Prior to that, they obtained a Bachelor's Degree in Business/Commerce, General from the same institution in 2002.