Jacob Martinez

Jacob Martinez is an accomplished Account Executive and Manager of Accounts at Freedom Forever, overseeing a team of over 20 employees in a dynamic environment. With a strong focus on customer and sales escalations, Jacob successfully implemented process changes that resulted in a 65% year-over-year reduction in financial losses. Jacob collaborates with executive management to meet company objectives and enhances operational efficiency by identifying gaps and automating processes. Prior to Freedom Forever, Jacob held various leadership roles at Sprint, including Supervisor of Store Operations Management, where achievements included ranking #2 in the corporate audit scorecard and developing effective training and compliance strategies across multiple regions. Jacob's extensive experience encompasses project management, team development, and performance analysis, demonstrating a commitment to driving results and exceeding goals.