Brittany Lulich

Brittany Lulich is an accomplished professional with extensive experience in process improvement and workforce management. Currently serving as a Senior Process Improvement Analyst at Frontdoor, Inc. since June 2022, Brittany leverages previous expertise as a Workforce Manager at OneGuard Home Warranties, where responsibilities included reporting on contact center KPIs, workforce analysis, and managing scheduling processes. Brittany's background also features roles as a Human Resources Generalist and Human Resources Intern, focusing on recruitment strategies, employee relations, and compliance with employment laws. Starting in customer service as a Teller at State Bank of Drummond, Brittany has consistently demonstrated strong communication skills and a commitment to enhancing customer experiences. Brittany holds a Bachelor of Business Administration degree in Human Resource Management from the University of Wisconsin Oshkosh.