Nicole Ritchie has over 29 years of experience in corporate communications. Nicole currently serves as the VP of Corporate Communications at Frontdoor, Inc. since October 2018. Prior to that, Nicole worked as the VP of Corporate Communications at ServiceMaster from March 2015 to October 2018. In this role, they provided communication leadership for six of ServiceMaster's brands and developed PR strategies to enhance positive public perception. From September 2008 to March 2015, Nicole served as the Director of Communication - American Home Shield at ServiceMaster, where they were responsible for internal and external communications programs and served as a media spokesperson. Before joining ServiceMaster, Nicole worked at Smith & Nephew Orthopaedics as the Manager of Internal Communication from August 2005 to September 2008, where they developed and implemented comprehensive benefits change management communication strategies. Nicole began their career at Memphis Light, Gas and Water in 1991 as the Supervisor of Corporate Communications, where they managed a full-time staff, served as the primary point of contact for media inquiries, and gained extensive crisis management experience.
Nicole Ritchie attended Mississippi University for Women from 1985 to 1988, where they obtained a Bachelor of Science degree in Journalism and Business Administration. Nicole also had some involvement with the University of Memphis, but no specific details or degree information are provided. Nicole Ritchie holds the additional certification of APR from the Public Relations Society of America (PRSA).
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