Ryan Goss

Ryan Goss is a seasoned Senior Digital Product Manager at Frontier Communications, responsible for leading feature development and enhancing customer experience across digital platforms. With a background as the Customer Experience Journey Lead at Frontier, Ryan specialized in mapping customer journeys and identifying experience gaps. Prior to Frontier, Ryan held roles at Stryker and Vocera Communications, focusing on cloud analytics product development and user experience. Ryan's career began at Extension Healthcare and Verizon Wireless, where responsibilities included product management for mobile solutions and sales environment optimization.