Shaun Allen

Shaun Allen is a Technical Manager at Frontier Networks Limited, where responsibilities include supporting internal systems such as VoIP, 365 Emails, Domains, Website, Firewalls, CCTV, and Ubiquiti hardware since January 2022. Previously, Shaun served as a Technical Support Team Leader at Purebroadband from June 2020 to January 2022, leading a 2nd line technical support team to provide high-level support to both residential and business customers. Prior to that, Shaun held a similar role at Quickline Communications Limited from July 2015 to May 2020, focusing on diagnosing and repairing internet connectivity issues for residential and business clients while ensuring adherence to service-level agreements and monitoring core network performance.