Bernou B.

Senior Customer Support Specialist at Frontify

Bernou B. is a seasoned professional in customer success and marketing, currently serving as a Senior Customer Success Manager for Global Strategic Accounts at Frontify since December 2019, after transitioning from the role of Customer Success Manager for EMEA. With a focus on high-potential clients, Bernou collaborates on account strategies and oversees the entire customer lifecycle, ensuring exceptional onboarding experiences. Prior to Frontify, Bernou enhanced customer satisfaction as a Customer Success Manager at PixelMe and held various marketing roles at Wakoopa, where responsibilities included managing marketing tools and executing initiatives. Bernou's educational background includes a Master of Arts from the University of Amsterdam and a Bachelor of Arts from Queen Mary University of London.

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