Amy McHugh

Amy McHugh has a diverse work experience spanning multiple industries. Amy started their career as an Account Specialist at Xerox Business Services in 1998, where they managed a copy center for a pharmaceutical company. Amy then worked as a Graphic Artist and Advertising Manager at The Paddock, Inc, where they were responsible for managing the company's eBay store and website.

In 2005, Amy briefly worked as a Scanner Operator and Lead QC Manager at HAS, Inc. Amy then joined Hewlett-Packard Company via Synova Inc. in 2006 as an Administrative Sales Assistant, providing key sales support functions.

Amy joined Axess Ultrasound, LLC in 2008 as a Sales Support Specialist, where they provided essential support to ultrasound field sales engineers. From 2010 to 2013, Amy worked as an Independent Contractor at oDesk, specializing in administrative support, data entry, and research.

In 2011, Amy briefly worked as an Administrator at First Editing, where they handled customer inquiries and processed requests. Amy then moved to My Learning Plan in 2012, starting as a Form Builder and later becoming a CSR/Form Design Manager.

Most recently, Amy worked at Frontline Education from 2015 to the present. Amy began as a Senior Support Specialist and later became the Professional Growth Support Team Lead.

Amy McHugh completed their high school education from Knightstown High School between 1987 and 1992, obtaining a High School Diploma with a focus on Business, English, Art, and History. Amy then pursued further education and earned an Animal Science Diploma from the International Correspondence School from 1996 to 1998, specializing in Animal Science.

In addition to their formal education, Amy McHugh has also obtained various certifications. Amy completed the "Customer Service: Handling Abusive Customers" course from LinkedIn in October 2022. In December 2021, they accomplished the "Customer Service Mastery: Delight Every Customer" course, as well as the "Learn SQL Course" from Codecademy. Prior to that, in June 2021, they successfully completed the "Speaking Confidently and Effectively" course from LinkedIn. In May 2021, they obtained the certification for "Humble Inquiry: The Gentle Art of Asking Instead of Telling (getAbstract Summary)" from LinkedIn.