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Robyn Wagenknecht

Software Support Analyst at Frontline Education

Robyn Wagenknecht has a diverse work experience spanning over several years. Robyn began their career in 1995 at ProBusiness, where they worked as an Implementation Consultant and later as a Senior Implementation Consultant. In these roles, they implemented payroll software for large companies, facilitated HR and GL interfaces, and managed resources and high-profile clients.

Robyn then moved to InsWeb in 2005, where they initially worked as a Staff Accountant, performing cash reconciliations and implementing a new expense system. Robyn later transitioned to the role of Product Coordinator. In this position, they trained users on the new expense system and verified and reconciled expense reports.

In 2011, InsWeb was purchased by Bankrate, and Robyn continued working as a Staff Accountant. In this role, they performed cash reconciliations, maintained prepaid schedules, and calculated and booked revenue. Robyn left Bankrate in 2012.

From 2005 to 2018, Robyn also worked at Internet Patents Corporation (formerly known as InsWeb) as a Staff Accountant. In this position, they performed cash reconciliations, verified and reconciled expense reports, and maintained prepaid schedules.

Most recently, Robyn worked at Escape Technology as a Software Support Analyst from 2014 to 2019. In this role, they mentored new professionals and resolved customer issues by identifying, researching, and documenting support requests.

In 2019, they joined Frontline Education as a Software Support Analyst, where they continued to mentor new professionals and resolve customer issues.

Overall, Robyn Wagenknecht has a strong background in software support and accounting, with extensive experience in implementation, training, problem-solving, and client management.

Robyn Wagenknecht obtained a BA in Business Economics and Communications from the University of California, Santa Barbara. Following that, they pursued higher education and completed their Masters in Business Administration from California State University, Northridge in 1995.

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