Jessica Dickey

Jessica Dickey is an accomplished professional with extensive experience in account management and customer service. Currently serving as Account Success Manager II at FTL Finance since November 2018, Jessica excels in contractor onboarding, sales education, and relationship management within the HVAC and financial sectors. Previous roles include General Manager and Customer Account Manager at Aaron's, Inc., where Jessica focused on collections and team performance, and freelance writing for AdVantage News and Alton Telegraph, highlighting business stories. Jessica's career began as an Assistant Manager at Kay's Pawn Shop, contributing to retail management skills. Educational achievements include a Bachelor's degree in Mass Communication/Media Studies from Southern Illinois University Edwardsville and an Associate of Science from Lewis and Clark Community College.