Rumena Begum is an experienced energy analyst with a strong background in billing and client management. Currently serving as an Energy Bureau Analyst at Full Power Utilities Ltd, Rumena oversees bill validation, tenant recharging processes, and client invoicing while ensuring accurate reporting and account reconciliation. Prior experience includes roles as a Billing Analyst and Billing Support Assistant at Insite Energy, where Rumena handled monthly billing, investigated discrepancies, and improved process efficiency. Additionally, Rumena has a history of tutoring mathematics and supporting various administrative and accounting functions across multiple organizations. Rumena holds a BSc in Mathematics from King's College London.
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