Robert Kiehna

Robert Kiehna is an experienced professional in the field of service management with a focus on television repair and support. Currently, Robert serves as the Philips National Field Service Manager at Funai Service Corporation, overseeing approximately 800 authorized service centers in the US and Canada while addressing service support inquiries. Concurrently, as Service Parts Manager at P & F USA, Robert manages the procurement of replacement parts for consumer and commercial TV products. With a history of roles including Hospitality TV Field Service Manager and Regional Business Manager at P & F USA and prior experience at IBM and Philips Consumer Electronics, Robert has developed a comprehensive skill set in managing field service operations, contractor relationships, and parts optimization. Robert holds an Associate of Science degree in Industrial Engineering Technology from Walters State Community College and has further educational experience at East Tennessee State University.