Miguel Cespedes

Miguel Cespedes has extensive experience in customer service and collections, currently serving as the Head of Servicing Operations at Quantum Financial Technologies since August 2016, where responsibilities have included overseeing customer service and collections. In addition, Miguel holds the position of Head of Customer Support at Linear Financial Technologies since February 2021. Prior experience includes various roles at E*TRADE from Morgan Stanley, progressing from Credit Analyst to Manager of Credit Risk Operations between December 2009 and August 2016. Miguel's career also features roles such as Collections Coordinator with the Washington Redskins and Senior Collections Counselor at the State Department Federal Credit Union, along with earlier work as a Delinquency Control Counselor at Navy Federal Credit Union.