Melanie Venuto is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Fundraise Up since April 2024, where management of 50 key enterprise accounts and surpassing upsell quotas have been achieved. Prior to this role, Melanie held the position of Senior Strategic Account Manager at Classy, overseeing renewals and expansion efforts with a focus on accurate pipeline management. Experience also includes serving as a Strategic Account Manager and Senior Customer Success Manager at Feathr, where involvement in developing customer journeys was pivotal during the company's growth phase. Earlier roles include Account Director and Project Manager at PHOS Creative, where business development strategies were optimized, and Director of Business Development at Advantage Publishing Inc., where significant revenue increases were realized through strategic partnerships. Melanie's career began in sales coordination at Yipes Enterprise Services and as a Sales and Marketing Manager at PulteGroup. Academic credentials include a Bachelor's degree from Santa Fe College.
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