Polina Belova

Polina Belova has a diverse work experience in the technology industry. Polina started their career as a Technical Support Specialist at Ecwid from March 2016 to February 2017. Polina then joined ManyChat as a Technical Support Specialist from February 2017 to October 2020, where they provided 24/7 customer support, troubleshooted technical issues, and contributed to cross-team communications and feature testing. During this time, they also participated in a conference and assisted with customer communications and troubleshooting.

Polina then worked at SOAX, first as a Senior Technical Support Manager from October 2020 to February 2021, where they managed technical incidents, automated the bug bounty program, and contributed to the creation of technical specifications and documentation. Polina then transitioned to the role of a Delivery Manager from February 2021 to January 2023, where they further managed technical incidents and was involved in the setup and documentation of incident escalation processes.

Their most recent experience is as a Product Support Engineer at Fundraise Up, starting in February 2023. Further details about this role are not provided.

Polina Belova has an extensive education history in various disciplines. Polina obtained a Bachelor's degree in Electronic Commerce from Dalian Neusoft University of Information in 2016. In the same year, they also completed a Bachelor's degree in Transport Processes Technology from Far Eastern State Technical Fisheries University.

In 2017, Polina pursued professional retraining and obtained a diploma in Android Application Development (Java) from Far Eastern Federal University. Additionally, they acquired professional retraining diplomas in International Economics and Translator in the field of professional communications from Far Eastern State Technical Fisheries University in 2014-2016.

Polina is currently working towards completing a Master's degree in Computer Science and Information Engineering at National Dong Hwa University. Their expected graduation is in 2023.

Furthermore, Polina has also achieved additional certifications. Polina received the Agile Project Leadership certification from LinkedIn in February 2023, and also completed the Project Management Simplified certification from the same institution during the same month and year.