Leila Simonin

Leila Simonin has a diverse range of work experience. Leila currently holds the position of Product Owner, ServiceNow at FX Innovation, a role they have held since February 2020. Prior to this, Leila worked as an Operational Excellence & User Experience Specialist at FX Innovation from an unspecified start date in 2019 until February 2020.

Before joining FX Innovation, Leila worked at Desjardins as a Business Architect ServiceNow ITSM, CSM from an unspecified start date in 2018 until an unspecified end date in 2019.

Leila also has extensive experience at FX Innovation, where they held various roles over the span of six years. Leila served as an Organizational Manager & ITSM Process Specialist from an unspecified start date in 2017 until an unspecified end date in 2018. Prior to that, they were an Operations Lead & Change Manager from an unspecified start date in 2013 until an unspecified end date in 2017. Leila initially joined FX Innovation as a Service Center Analyst & Coordinator in 2012, and held this position until an unspecified end date in 2013.

Additionally, Leila worked as a Consultant in Multilingual Technical Support at SITA from an unspecified start date in 2011 until an unspecified end date in 2012. Before this, they gained experience as a Client Service Representative at RBC from an unspecified start date in 2009 until an unspecified end date in 2011.

Leila Simonin earned a Bachelor's degree in Communication and Media Studies from Universidade Federal de Pernambuco, where they attended from 2000 to 2005.