Safae Yassine, MBA

Safae Yassine, MBA, is an experienced business process consultant and analyst with a specialization in ServiceNow. Safae has worked at FX Innovation as a Business process consultant since 2022. Prior to that, Safae worked as a Consultant aux entreprises at their own company from 2019 onwards. Safae also has experience as an Analyste, System admin at Bell, where they were responsible for managing a CRM with approximately 10,000 users and collaborating with developers to analyze client needs and implement new features. Safae worked on the project of transitioning to ServiceNow at Bell. Before Bell, they held a managerial role at Purity from 2015 to 2019.

Safae Yassine, MBA, obtained a Maîtrise degree in Administration et gestion des affaires, général from Ecole Nationale de Commerce et de Gestion, Tanger, from the year 2010 to 2015.

Additionally, Safae has obtained several certifications. In October 2019, Safae completed the certification course "Les fondements du référencement" from LinkedIn. In September 2020, Safae completed the certification "Personal finance essentials" from McGill University - Desautels Faculty of Management. In July 2021, Safae completed the certification "Cultiver la pensée critique et la créativité avec des questions" from LinkedIn. In November 2021, Safae completed the certifications "Business Analysis Foundations" and "Agile Requirements Foundations" from LinkedIn. In January 2022, Safae completed the certifications "Formation ServiceNow spécialisée RH" and "Formation générale ServiceNow" from ServiceNow. In December 2022, Safae completed the certification "Certified system administrator" from ServiceNow. Lastly, Safae obtained the certification "Requirements Elicitation and Analysis" from LinkedIn in February 2023.