Bency Ann Varghese

Bency Ann Varghese is a Customer Success Executive at Fyle. Bency has previously worked as a Customer Success and on-boarding Manager at Camp K12, Student enrollment officer at Hindustan International School, and Business Development Manager at Kings Cornerstone International College.

Bency is skilled in establishing strong client relations and resolving their concerns and queries empathetically. Bency is also proficient in customer onboarding, product detailing, and voice and non-voice customer management processes. In addition, they are experienced in analyzing customer experience and satisfaction through surveys.

Bency Ann Varghese has a Master of Business Administration (MBA) in operations management from Hindustan University and a B.Tech in electrical and electronics engineering from Mahatma Gandhi University. Bency also has a degree from B M M senior secondary school.

They are on a team with Sweta Kumari - Customer Success & Analyst Intern, Arshiya Mankar - Customer Success Implementation Executive, and Divya Balakumar - Customer Success Executive. Bency Ann Varghese reports to Shubhayu Chaudhury, Customer Success Lead.