William Andrés Suárez Ortiz

William Andrés Suárez Ortiz is a seasoned professional with extensive experience in customer experience strategy, digital transformation consulting, and business innovation. William Andrés has worked with various reputable companies such as Liberty Latin America, Teleperformance, Globant, Ericsson, IBM, and more in roles such as Senior Manager CX Strategy & Churn Management Executive, Ibero-Latam CX & Digital Transformation Consulting Director, Business Hacker Executive North and Latin America Studio, Customer Experience and Digital Regional Strategy Manager, and Digital & Customer Experience Strategist Consultant. William is also well-educated in areas such as Marketing, Agile Meets Design Thinking, Gamification techniques, Industrial Engineering, and more.