Rubi Morales

Rubi Morales has a diverse work experience history. Rubi currently works at G3 Global Services as the Director of Managed Service Programs, Non-Aviation. In this role, they oversee the management of service programs while serving as a subject matter expert for passport and visa processing. Prior to this, Rubi worked as the Country Information Coordinator at G3 Global Services, where they acted as a liaison between the company and Embassy, consulates, and visa centers.

Before joining G3 Global Services, Rubi served as a Senior Operations Associate and ITAS Advisor at G3 Global Services, LLC. In these roles, they were responsible for the organization's day-to-day operations, assisted the director and teams with visa processing, and provided exceptional customer service.

Rubi also has experience working as a Help Desk Specialist at Expedited Travel LLC, where they addressed customer concerns and queries regarding passport processing, billing, and shipping. Additionally, they facilitated staff training and updates on customer management policies.

Early in their career, Rubi worked at Foot Locker, starting as an Associate and eventually advancing to roles including Assistant Manager and General Store Manager. In these positions, they focused on maximizing sales, providing exceptional customer service, and managing store operations.

Throughout their career, Rubi has demonstrated strong communication and customer service skills, as well as the ability to streamline processes and manage diverse teams.

Rubi Morales holds a Bachelor of Arts (B.A.) degree in Communication and Media Studies from Florida Atlantic University. In addition to their formal education, they have obtained various certifications in different fields. These certifications include "Foundations Of Project Management" from Coursera, "Becoming a Product Manager: A Complete Guide," "Characteristics of a Great Scrum Master," "Marketing: Copywriting for Social Media," and "Scrum: The Basics," all from LinkedIn. These additional certifications reflect their dedication to furthering their knowledge and expanding their skill set in various areas of interest.