Gigi Giannoni

As Senior Vice President, Customer Experience, Gigi Giannoni leads the company’s efforts in bringing a strategic expanded customer experience perspective to the identification of product/market opportunities. The position is integrated across all divisions including operations, accounting, retail, development, design, and sustainability. Balanced with an execution focus, this role leads initiatives and is a catalyst for change, that puts the customer first with a focus on excellence. She is also responsible for establishing the short term objectives and long term strategic vision for the company's marketing efforts, overseeing the creation, implementation and execution of marketing and creative deliverables. Gigi also manages all company public relations efforts. With over 35 years of expertise in real estate, Gigi brings expertise not only in multi-family, but also in the hospitality, active adult and for-sale industry. She speaks fluent Spanish and has her MS in Management from Florida Institute of Technology. For fun, Gigi enjoys quality time with her husband as well as traveling, motorcycling, tennis and dancing.