Alisha Roberts

Team Lead, Customer Success at Gainsight

Alisha Roberts has a strong background in customer success and management roles. Alisha started their career as a Client Support Specialist at CareerBuilder in April 2013. Alisha then moved on to various roles at CareerBuilder, including Customer Success Manager, Software Sales Consultant, and Customer Success Manager - Talent Network. In 2016, Alisha became a Manager of Customer Success at CareerBuilder and held this role until June 2019. From June 2019 to April 2020, they served as a Senior Product Manager at CareerBuilder.

In 2020, Alisha joined Calendly as a Manager of Customer Success where they worked until May 2021. Currently, they are working as a Senior Customer Success Manager at Gainsight, starting from May 2021.

Before joining CareerBuilder, Alisha had experience as a Category Manager at Victoria's Secret from April 2012 to April 2013, and as a Customer Experience Manager at Gap Inc. from July 2011 to April 2012.

Earlier in their career, Alisha worked as a Co-Manager at Alumni Hall Stores from May 2007 to February 2008.

Throughout their career, Alisha has demonstrated their ability to effectively manage customer success and take on leadership roles.

Alisha Roberts attended The University of Georgia from 2007 to 2011 and obtained a Bachelor's degree in Economics. Additionally, in 2023, they obtained certifications as a Customer Success Leader Certified Professional and an Advanced Customer Success Manager Certified Professional from Gainsight.

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