Allison Hunt has a strong background in customer success management. Allison currently holds the position of Senior Enterprise Customer Success Manager at Gainsight since January 2022. Prior to this, they worked as a Customer Success Manager at CyberGrants from September 2020 to January 2022. Allison also served as a Senior Customer Success Manager at Total Expert from March 2019 to September 2020, and as a Customer Success Manager at the same company from September 2017 to February 2019. Allison has gained experience in various roles, including Customer Success Manager, Account Manager, and Implementation Specialist, during their tenure at When I Work from August 2015 to August 2017. Allison briefly served as a Sales Engineer at Keyence in April and May 2015. Before entering the customer success field, Allison worked as a Training and Development Specialist and Sales Support at Fisher Investments from April 2014 to March 2015 and from July 2012 to April 2014, respectively. Allison started their career as a Fitness Instructor at Malley Gym from August 2011 to June 2012. Allison's early career also includes positions as a Marketing Intern at Iron Speed, Inc. from January to May 2012, a Sales Intern at Nordstrom from June to August 2011, and a Consultant at Yogaworks from March to June 2010.
Allison Hunt received their Bachelor's degree in Science and Commerce, with a focus on Marketing, from Santa Clara University's Education program from 2009 to 2012. Allison also obtained a Bachelor's degree in Marketing from Santa Clara University's Leavey School of Business during the same period. Additionally, they received several certifications from Gainsight, including the Advanced Customer Success Manager Certified Professional, Customer Success Leader Certified Professional, Customer Success Manager Certified Professional, Gainsight NXT Associate Administrator Certificate (Level 1), Gainsight NXT Reports & Dashboards Certificate (Level 2), Gainsight End User Certification, and Gainsight NXT Journey Orchestrator & Surveys Certificate (Level 2). Allison obtained these certifications from 2022 to 2023.
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