Nicholas St Germain has a diverse work experience spanning over 14 years. Their most recent role is as a Senior Solutions Architect at Gainsight, which they started in June 2021. Prior to that, they worked as a Senior Business Analyst at PTC from July 2018 to June 2021. Nicholas also has extensive experience at Tuition Management Systems, where they served as a Salesforce Administrator/Business Analyst from October 2015 to July 2018, a Team Leader from April 2011 to October 2015, and a Senior Education Payment Advisor from June 2007 to April 2011.
Nicholas St Germain obtained their Bachelor's Degree in Economics from Syracuse University, where they attended from 2003 to 2007. In addition to their formal education, they have obtained several certifications including Advanced Customer Success Manager Certified Professional and Customer Success Manager Certified Professional from Gainsight, Gainsight NXT Administrator Certification (Level 3) from Gainsight, Certified SAFe® 5 Practitioner from Scaled Agile, Inc., and Certified Salesforce Administrator from Salesforce. The exact dates for obtaining the Certified Salesforce Administrator certification are not provided.
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