Seth Wylie

Seth Wylie has a diverse work experience spanning various roles and industries. Seth started their career at BzzAgent, where they held multiple positions including Communications Developer, Associate Campaign Analyst, Campaign Analyst, Senior Campaign Analyst, and Senior Network Analyst. Seth then moved on to Consortium for Energy Efficiency as a Program Manager for Consumer Electronics. Following this, Seth joined InsightSquared, where they served as the Director - Product Consulting & Services and later Director of Customer Success Operations. Seth then joined Gainsight, where they held several positions including Principal, Customer Success Operations, Head of Customer Success Operations, Director of CS Ops & Admin Community, and their current role as Director of Community. Most recently, they joined Epic Teams as the Lead Facilitator. Overall, Seth Wylie has extensive experience in customer success operations, consulting, community management, and program management.

Seth Wylie obtained a Bachelor of Arts degree in Cultural Anthropology from Brown University, where they attended from 2000 to 2004. Prior to that, they attended Concord Academy from 1996 to 2000, but no degree or field of study information is provided for this period. In terms of additional certifications, they obtained the Gainsight Administrator Certification from Gainsight in April 2019, the Gainsight NXT Administrator Certification (Level 3) from Gainsight in June 2021, and the 2022 Top 100 Customer Success Strategist certification from SuccessHACKER in October 2022.