Abigail D. has a diverse professional background spanning various managerial and regulatory roles, currently serving as Governance Manager at the Gambling Commission since July 2020, with prior positions including Regulatory Manager and Senior Regulatory Caseworker. Abigail's experience includes a stint as Patient Support Officer at LION HEALTH LIMITED, where assistance to patients navigating healthcare systems was key, and a leadership role as Branch Manager at Santander Bank, N.A., where team motivation and coaching were essential. Abigail also had a significant tenure at Santander UK as Branch Director, managing a financial centre and achieving objectives in customer experience and digital transformation. Earlier in the career, Abigail worked as a Communications Specialist at IBM and served as President of Aston Bright Futures, alongside completing a summer internship at Enterprise Rent-A-Car. Abigail holds a BSc (Hons) in Business and Management from Aston University.
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