Juan Pimentel

Juan Pimentel is a skilled IT professional with extensive experience in technical support and network operations. Currently serving as a Processor Technician Helper at Gary Plastic Packaging Corp. since February 2017, Juan provides user support and printer setup. Prior roles include IT support freelancer at Aspiring Tech Support and Network Operations Center Engineer at Claro RD, where responsibilities encompassed maintaining Linux servers, managing data networks, and troubleshooting telecommunications services. Juan also has experience as Helpdesk Support, delivering bilingual technical assistance and managing ADSL services. Additionally, Juan held the position of System Administrator-Helpdesk at Fundacion Bendicion de Dios, overseeing server maintenance and user training. Juan holds a Bachelor’s degree in Computer Science from Universidad Tecnologica de Santiago and completed Cisco training in 2018.