James Russo, MHA, serves as a Human Resources Business Partner and Community Relations Coordinator at Gaylord Specialty Healthcare since December 2019, where responsibilities include managing the CBISA account and founding a state-specific COVID-19 virtual support group that contributed to the establishment of an outpatient rehabilitation program. Prior experience includes roles as a Technical Support Engineer at Sectra and an Educational Assistant at Rushford, where James provided support in lesson planning and student engagement. James has contributed to healthcare improvement projects at St. Vincent's Health Services as a Capstone Project Team Leader and has held various operational and event management roles in the entertainment sector. Academic qualifications include a Master of Science in Health/Health Care Administration/Management from the University of New Haven, a Bachelor of Science in Parks, Recreation, and Leisure Studies from Southern Connecticut State University, and an Associate's degree from Middlesex Community College.
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