Caryn Austin

Caryn Austin is an Online Services Project Manager at GBS Benefits, Inc., overseeing various projects to enhance departmental efficiency and accuracy since September 2021. Key responsibilities include implementing security and ticketing software, creating an internal knowledge base, and managing quality assurance processes. Previously, Caryn served as a Benefits Implementation Consultant at Lifion by ADP, where management of the Health & Welfare Benefit module implementation was undertaken, and as an Online Services Implementation Specialist Team Lead at GBS Benefits, Inc. Additionally, Caryn's experience includes roles as an Online Enrollment Account Manager at Moreton & Company and a Benefit Services Specialist at ADP, among others, demonstrating a strong background in benefits administration, software configuration, and client training.