Jacqueline Micelli is an experienced retail and service management professional, currently serving as the Store Manager at Gearhead Outfitters since November 2021. Prior to this role, Jacqueline worked as the Service Manager at Specialized Bicycle Components, where responsibilities included leading the service team, managing employee performance, and serving as the primary liaison for warranty issues. Jacqueline has also held positions as an Associate Store Manager at J.Crew, where performance goals and community-driven sales events were key focus areas, and as a Cycling Instructor at Elevate35. Additionally, Jacqueline was the Chainlinks President at Loyola Limited and a Group Fitness Instructor at Loyola University Chicago. Jacqueline holds an MBA and a Bachelor of Science in Psychology, both from Loyola University Chicago.
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