Susan Phan

Susan leads customer success & support, business operations, revenue operations, finance & accounting, and legal at Gem.

Previously, she was the Head of Strategic Finance at Dropbox, where she played a key role in executing the company’s IPO, helped raise $1.6 billion in equity and debt financing over four years, and led a wide range of strategic initiatives.

Susan received her BA from Columbia University and began her career working in investment banking at Centerview Partners, where she advised on over $6 billion of completed M&A transactions in tech and biotech.