Deena M Lalley

Deena M Lalley has a diverse work experience that spans over two decades. Deena M started their career at Trendtec Inc. in 1999, where they worked as an Account Payable/Accounting Assistant. In this role, they handled daily deposits, collection calls, cash receipts, and garnishments. Deena M also provided data entry support and processed EDD paperwork.

In 2001, Deena joined Comp-U-Scripts Court Reporters as an Office Assistant. Deena M'sresponsibilities included telephone interface with customers, calendaring jobs, and answering questions. Deena M also managed tasks such as copying, organizing, binding, and shipping transcripts. Deena demonstrated proficiency in UPS World Wide software and couriered transcripts to various locations in the Bay Area. Additionally, they provided collections assistance.

After that, Deena worked at TransPak from 2007 to 2009 as an Administration Assistant/Customer Service Representative. Deena M'sduties included supporting the Sales Manager by booking travel, preparing expense reports, and managing new customers. Deena M also processed customer orders using Account Mate and resolved routine requests and complaints. Deena communicated with customers via telephone, fax, and email, provided billing support, and assisted the sales department in managing customer balances.

From 2009 to 2014, Deena worked as a Personal Assistant at an undisclosed company. Deena M'srole involved researching and collecting options for the best pricing on hotels, flights, and home furnishings. Deena M managed a budget and booked and attended meetings on their boss's behalf.

Deena then joined Gemini Legal in 2015, where they held various positions. Initially, they started as an Assistant Account Manager before being promoted to Account Manager and later to Senior Account Manager. In these roles, Deena was responsible for managing key client accounts and providing excellent customer service. Deena M demonstrated strong relationship-building skills, attention to detail, and the ability to meet client needs. Deena M continued their tenure at Gemini Legal until 2019 when they joined Med-Legal, Inc. as a Key Account Manager. In this role, they successfully managed key client accounts, ensuring their satisfaction.

In 2019, Deena returned to Gemini Legal as a South Bay Account Manager. Deena M'scontributions in this role are not specified, but their previous experiences in account management indicate their proficiency in building and maintaining client relationships, providing outstanding customer service, and meeting client needs.

Deena M Lalley completed their high school education at Prospect High School from 1996 to 1999, earning a high school diploma with a focus on general education. Later, they pursued further studies at Foothill College, where they obtained a certificate in Business Administration and Management, General from 2013 to 2016.