Dj Pamorada

DJ Pamorada is a seasoned professional in customer success operations, currently serving as Manager at Genesys since November 2016. DJ manages a team of Business Process Analysts, fostering a customer-focused environment that emphasizes continuous professional growth and adherence to established processes. Prior to this, DJ held various roles, including Team Lead and Sr. Business Process Analyst at Genesys, where responsibilities included delivering quality documentation and process support for Customer Care operations. DJ's experience also includes telecommunications engineering at Accenture and a foundational role as a Jr. Service Engineer at Servimax Technologies Inc. DJ holds a Bachelor of Science degree in Computer Engineering from De La Salle Araneta University.